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Privacy Notice

What are cookies?

Cookies are small text files stored on your device by a web browser (e.g Mozilla firefox) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit the official ICO website at www.ico.gov.uk, www.aboutcookies.org.uk or at www.whatarecookies.com

What do cookies do?

Cookies perform many different tasks within our website, however their key role is to remember your preferences so we can give you an improved service. If you have ever placed items in your basket, had to leave our site and returned later to find the items still in your basket, this is an example of one of our cookies in action. Cookies also ensure that any adverts you see online will be more relevant to your interests.

How do cookies help you when visiting this website?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

Recent legislation means EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and their unique role in your shopping experience.

Types of cookies

  • Strictly necessary cookies –These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for, like ’Your Basket‘, cannot be provided.

  • Performance cookies –These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and shopping experience. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

  • Functionality cookies –These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

  • Targeting or advertising cookies –These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won’t keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. In line with Internet Advertising Bureau (IAB) guidelines, all our adverts carry the clearly displayed AdChoices icon. Clicking the AdChoices icon will give you access to information about privacy and behavioural advertising and allow you to quickly opt out of receiving further adverts. For more information visit www.youradchoices.com, while if you wish more information about the IAB’s Online Behavioural Advertising Framework visit www.iabeurope.eu

Managing Cookies

Is it possible to disable cookies?

Although it is always possible to prevent your browser from accepting cookies form our server we would like you to avoid doing so. In fact, if you decide to disable the cookies you will not be able to enjoy the whole range of functionalities we offer, with a consequent detrimental impact on your shopping experience. This would result for you in a limited access to your personal area and for us in the impossibility to fully check the level of our service, impeding to improve it according to your needs.

How we protect your personal information

Our website is verified and powered to protect your personal data. Your payment methods are also covered through MasterCard Secure Code or Verified by Visa. For your additional security and to protect your personal information we request that you enter your password each time you wish to view a page containing your personal details. You can enrol your card in MasterCard SecureCode or Verified by Visa scheme if you are not already a part of them. If you wish to gain further protection against any unauthorised use of your credit or debit card details, you can set a private code for the online transactions. For further detail concerning our privacy policy, how to retrieve or remove your personal details, please check the dedicated section on this website.

Who we are

The use of the words "us" and"we" in the present Privacy Policy refers to J3A Technologies Limited trading as J3A Webstore, company number 8147910, registered office at 3 Charlton Lodge Temple Fortune Lane Golders Green London NW11 7TY.

What kind of information we collect and how

The information we collect via this website may include:

  1. Any personal details you type in and submit, such as name, address, email address, etc. We only collect information that we require for completion of orders and account set up. We never store payment details on the websites.

  2. Those data that allow us to recognise you, your preferences and how you use this website. This saves you from re –entering information when you return to the site. This data is collected by cookies from your navigation around the site.

  3. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website and your location (e.g. county/city) for our site analytics.

  4. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What do we do with your information

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to process any application for finance or a mobile phone contract etc, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).

  2. To carry out security checks (this may involve passing your details to our Identity Verification partner, currently 192.com, who will check details we give them against public and private databases - this helps to protect you and us from fraudulent transactions)

  3. To comply with legal requirements (e.g. if you buy a TV or similar, we are obliged to pass your details to the TV licensing authority). We are a subsidiary of Dixons Retail plc and we may need to pass the information we collect to other companies within our group for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from any of our chains, including Currys, Dixons, PC World and KNOWHOW, from our affiliates, or from carefully selected third parties. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish, as further explained in the "Your rights "section below.

Your Rights

  1. You can ask us to update your personal information by emailing precise details of your request to privacy@j3awebstore.co.uk .

  2. You can ask us not to send you future marketing communications. To do this, simply sending us an e-mail at privacy@ j3awebstore.co.uk ’No Marketing‘ in the subject line and then the following in the main text:

    • your full name
    • your postal address, including the postcode
    • your email address

    In this way, we will suppress your data from all direct marketing communications, although we will still keep your details for processing your order and fulfilling customer service and after sale obligations. If you prefer, you can submit your request via ordinary mail to the address displayed at the bottom of the page.

  3. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £15 payable to J3A Technologies Limited to cover our administration costs: Customer Services (Data Subject Request) J3A Technologies Ltd 517 Finchey Road NW3 7BB Hamsptead, London

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